The second-hand marketplace Members Voice Displeasure About Size Changes
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
This online marketplace has updated its sizing categories for female and kids' apparel without notifying all shoppers about the modification.
Social Media Reaction
Many shoppers and sellers have taken to social media claiming that product pages now present a modified sizing category than originally posted due to the recalibration.
Vinted explained the revised method more closely matches similar services.
It has advised users to examine their items and manually change the size if necessary, causing user dissatisfaction.
Size Classification Changes
Earlier, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size used to be a 12 but currently displays as UK 16-18.
Shopper Experiences
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Necessary Adjustments
Another shopper, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential following partial earnings loss," she explained.
Marketplace Information
The app has more than 100 million members, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: previously, Vinted reversed a change concerning shipment methods after backlash from users.
